Terms and conditions
These general terms and conditions form the basis of all training services provided by WERTWANDLER GmbH. By registering for a training service, the client declares that he/she is aware of and fully agrees to these terms and conditions.
Registration is binding and will be confirmed by WERTWANDLER GmbH within 5 days. Registrations will be considered in the order of arrival. If a course is fully booked, we will inform you as soon as possible and suggest an alternative date, if possible.
Changes / postponements / cancellations by WERTWANDLER
WERTWANDLER GmbH is entitled to modify the training content to a reasonable extent. If a training course is cancelled due to illness of the trainer, force majeure or other unforeseeable events, there is no claim to the implementation of the event. WERTWANDLER GmbH also reserves the right to cancel a training if the number of participants is too low. In this case, you can choose between participation in another training or reimbursement of the full fee; there are no further claims.
If face-to-face training is not carried out due to the changed Covid 19 requirements, WERTWANDLER GmbH can convert the face-to-face training into online training.
Cancellations by the client and substitute participants
Cancellations of registrations up to 4 calendar weeks before the start of the training are free of charge. For cancellations received by WERTWANDLER GmbH in writing no later than 2 calendar weeks before the start of the training, WERTWANDLER GmbH will charge a cancellation fee of 50% of the training price. In the case of cancellations by the customer which are received in writing by email@example.com 5 after 2 calendar weeks before the start of the training, we will charge 100% of the training price. Even in the case of full or partial non-participation, the full training fee (100%) is payable. The customer is entitled at any time to name a substitute participant instead of the agreed training participant.
Prices / Terms of payment
Invoices will be issued before the start of the training. The price shown in the training documents plus the statutory value-added tax applies. The amount stated in the invoice is to be paid without deduction directly after receipt of the invoice and in any case before the start of the training. Any discounts granted can only be granted if the amount shown on the invoice is received by WERTWANDLER GmbH within the specified payment period, at the latest, however, by the start of the training. WERTWANDLER GmbH reserves the right to exclude customers from training courses who have not fulfilled their payment obligations.
The documents handed over as part of the training are intended exclusively for the personal use of the training participants and remain the property of WERTWANDLER GmbH until the training fee has been paid in full. The use for the instruction of third parties, the transfer of the documents to third parties and the duplication is not permitted. In particular, the copyright regulations of the manufacturers and copyright owners apply. Photos/films may be taken during the training which also show the actions of the participants. The participants agree that these pictures/films are taken and that these pictures are used for commercial purposes by WERTWANDLER GmbH. The image rights are held by WERTWANDLER GmbH. The participants also agree that WERTWANDLER GmbH may use their respective company name as a reference.
COVID 19 Rules
WERTWANDLER GmbH makes every effort to offer safe training. The trainers are careful to ensure that all necessary safety measures are observed. If, despite all efforts, an infection should occur during a training session, WERTWANDLER GmbH is not liable for any costs or claims arising from this.