These general terms and conditions are the basis for all training services of WERTWANDLER GmbH. By registering for a training service, the ordering party declares that he/she is aware of and fully agrees to these terms and conditions.
The registration is binding and will be confirmed by WERTWANDLER GmbH within 5 days. Registrations will be considered in the order of arrival. If a course is fully booked, we will inform as soon as possible and suggest an alternative date, if possible.
Changes/postponements/cancellations by WERTWANDLER
WERTWANDLER GmbH is entitled to modify the training contents to a reasonable extent. If a training is cancelled due to illness of the trainer, force majeure or other unforeseeable events, there is no claim to the implementation of the event. WERTWANDLER GmbH further reserves the right to cancel a training if the number of participants is too low. In this case, the participant can choose between participation in another training or reimbursement of the full fee; there are no further claims.
If face-to-face training is not carried out due to the changed Covid 19 requirements, WERTWANDLER GmbH can convert the face-to-face training into online training.
Cancellations by the client and substitute participants
Cancellations up to 60 days before the start of the training are free of charge.
In case of cancellation 59-15 days before the start of the training, 50% will be charged in the cost.
In case of cancellation 14 days before the start of the training, 100% will be charged.
In case of full or partial non-participation, the full training fee (100%) must be paid.
The customer is entitled at any time to send a substitute participant instead of the agreed training participant.
Prices / Terms of payment
The invoice will be issued before the start of the training. The price shown in the training documents plus the statutory value-added tax applies.
The amount is to be paid without deduction directly after receipt of the invoice and in any case before the start of the training. Any discounts granted can only be granted if the amount shown on the invoice is received by WERTWANDLER GmbH within the specified payment period, but no later than the start of the training. WERTWANDLER GmbH reserves the right to exclude customers from trainings who have not met their payment obligations.
The documents handed over as part of the training are intended exclusively for the personal use of the training participants and remain the property of WERTWANDLER GmbH until the training fee has been paid in full. The use for the instruction of third parties, the transfer of the documents to third parties and the duplication is not permitted. In particular, the copyright regulations of the manufacturers and copyright owners apply. Photographs/films may be taken during the training, which also show the actions of the participants. The participants agree that these pictures/films are taken and that these pictures are used for commercial purposes by WERTWANDLER GmbH. The image rights are held by WERTWANDLER GmbH. The participants also agree that WERTWANDLER GmbH may use their respective company name as a reference.
COVID 19 Rules
WERTWANDLER GmbH makes every effort to provide safe training. The trainers are careful to ensure that all necessary safety measures are observed. If, despite all efforts, an infection should occur during the time of a training, WERTWANDLER GmbH is not liable for any resulting costs or claims.